OUR NAPPIES
What's in our nappies
100% plant-based layers: Hypoallergenic, Dermatest Accredited, sustainably and ethically sourced materials, free from all harmful chemicals and irritants.
Wood Pulp: Certified FSC® wood pulp is a vital component of our plant-based absorbent core, which draws moisture into a soft, breathable centre.
Tissue Paper: Layers of tissue paper wrap our key absorbent components to keep them together in a natural shell, and lock wetness away to maintain up to 12-hours of dryness.
Super absorbent polymers (SAP): our high-quality absorbent polymers are another powerhouse in the absorbency of our non-toxic nappies.
Corn Starch: The 100% compostable PLA layer is made of a corn starch film that is an all-natural, water-resistant layer that works to disperse liquid and is an alternative to plastics you may find in traditional nappies.
Pure Cotton: Our USA Certified Organic Cotton back sheet is OEKO-TEX Standard 100 Certified and delivers breathability whilst providing the structure and shape of our premium nappies. Our cotton waistband and leg cuffs ensure a comfortable fit for your little one.
Spandex: A small but efficient amount of spandex is incorporated into our leg cuffs ensuring a perfect fit to eliminate leaks and spills.
Our Plantcell Technology™
Our unique Plantcell Technology™ was developed to enhance absorbency and performance of our eco nappies. Harnessing the inherent natural properties of plant based materials, we have combined these materials in a way that wicks away more than 900ml of liquid, and traps it in our highly absorbent core with a dual seal system to draw moisture away from your babies skin. Non-GMO corn starch, 100% Organic Cotton and Certified FSC® Wood Pulp are the cornerstones of our incredible nappies.
CHEMICAL FREE AND PROUD
Our nappies are routinely independently tested to ensure they are free from all harmful chemicals and compounds, including PFAS, chlorine, fragrances, alcohol, parabens, phenols, pesticides, formaldehyde, carcinogenic and allergenic dyes and pthalates - protecting your mini from rashes, irritation, and discomfort.
SUPPLY CHAIN TRANSPARENCY
Our nappies include FSC Certified Wood Pulp, Compostable non-GMO Corn Starch, Tissue Paper and Certified Organic Cotton sourced from the United States, China and Japan. These raw materials are then consolidated and shipped to our New Zealand partner factory in China where our nappies are assembled and packaged into 100% Compostable Rice Paper packaging.
At this time, China is the only country that has the technology and capabilities to produce our premium eco nappies to the standards we require. Our partner factory are BRC Certified ensuring that our ethical production of goods and compliance standards are met.
BIODEGRADIBILITY
Based on our degradation testing, 93% of our nappy had completely biodegraded post use within a 3 month time frame. The remaining 7% being our tabs, cuffs and part of the frontal tape that for the time being require PE (polyethylene) for strength and flexibility did not degrade.
We continue to work with our supply chain to reimagine a 100% biodegradable nappy and have a target of 2027 to achieve this.
PACK QUANTITIES & USAGE
Pack Size |
1 Pack |
6 Pack |
12 Pack |
Changes per Day |
Lasts Around |
Size 0 - Newborn 30 Nappies per pack |
30 nappies | 180 nappies | 360 nappies | 8 | 6 Pack lasts around 3 weeks |
Size 1 - Newborn Plus 28 Nappies per pack |
28 nappies | 168 nappies | 336 nappies | 8 | 6 Pack lasts around 3 weeks |
Size 2 - Infant 26 Nappies per pack |
26 nappies | 156 nappies | 312 nappies | 7 | 6 Pack lasts around 3.5 weeks |
Size 3 - Crawler 24 Nappies per pack |
24 nappies | 144 nappies | 288 nappies | 7 | 6 Pack lasts around 3 weeks |
Size 3 - Crawler Pants 20 Nappies per pack |
20 nappies | 120 nappies | 240 nappies | 7 | 6 Pack lasts around 2.5 weeks |
Size 4 - Toddler 20 Nappies per pack |
20 nappies | 120 nappies | 240 nappies | 6 | 6 Pack lasts around 3 weeks |
Size 4 - Toddler Pants 18 Nappies per pack |
18 nappies | 108 nappies | 216 nappies | 6 | 6 Pack lasts around 2.5 weeks |
Size 5 - Walker 18 Nappies per pack |
18 nappies | 108 nappies | 216 nappies | 4-5 | 6 Pack lasts around 3.5 weeks |
Size 5 - Walker Pants 16 Nappies per pack |
16 nappies | 96 nappies | 192 nappies | 4-5 | 6 Pack lasts around 3.5 weeks |
Size 6 - Junior Pants 14 Nappies per pack |
14 nappies | 84 nappies | 168 nappies | As needed | 6 Pack lasts around 4 weeks |
OUR WIPES
WHAT'S IN OUR WIPES
Our baby wipes are all-natural, and start with a 100% biodegradable, Certified FSC® bamboo fibre textile.
Our wipes ingredients are simple:
New Zealand Purified Water Wipes
- 99.7% New Zealand Purified Water
- Certified FSC® 100% Bamboo
- New Zealand Certified Organic Aloe Vera Extract
- Vitamin E
- Japanese Soybean Amino Acid
- German Chamomile Essential Oil
New Zealand Manuka Honey Wipes
- The highest grade MG650+ Organic Manuka Honey with antimicrobial properties
- Certified FSC® 100% Bamboo
- 99.7% New Zealand Purified Water
- Vitamin E
- New Zealand Certified Organic Aloe Vera Extract
- German Chamomile Essential Oil
New Zealand Goats Milk Wipes
- Organic Goats Milk
- Certified FSC® 100% Bamboo
- 99.7% New Zealand Purified Water
- Vitamin E
- New Zealand Certified Organic Aloe Vera Extract
- German Chamomile Essential Oil
SUPPLY CHAIN TRANSPARENCY
Ecoriginals wipes are manufactured in New Zealand in a facility that operates from 100% renewable energy – that’s energy from a combination of wind farms, hydro stations and solar arrays.
We’re also proud to say that our nappy manufacture uses the recirculation of water so that not a single drop is wasted.
HOW TO COMPOST OUR WIPES
Our wipes can be composted at home with your veggie scraps and green waste. Simply place your wipe in with the worms – or dig it into your garden. But we recommend leaving the #2s for your biodegradable bin bags and your regular waste collection. A wonderful resource if you don’t have your own compost is Share Waste where you can sign up to share your compost bin, or find a home for your scraps. We’re also working towards linking our customers with a service option for your biodegradable waste.
TO FLUSH OR NOT TO FLUSH
We don’t recommend flushing our wipes. They are compostable and biodegradable however, have not been specifically designed for home sewage systems.
SUBSCRIPTIONS
BENEFITS OF SUBSCRIPTION
- Save 10% on every renewal
- Enjoy free shipping only when you subscribe
- Delivered to your door when you choose
- You are in control - manage your size, product type, delivery times - via online portal
- Cancel anytime
- Earn exclusive rewards, gifts and bonuses
CHANGING YOUR DELIVERY FREQUENCY
Select My Account at the top right of the website. Log in using your existing account details. Select “Manage Settings” on the subscription you would like to update. Select Edit to update your delivery schedule. You can change between 3/4/5/6/7/8 weeks or pause your subscription for 12 weeks if you’re going on holiday or require a little break.
CHANGING YOUR SUBSCRIPTION PRODUCT
Select My Account at the top right of the website. Log in using your existing account details. Select “Manage Settings” on the subscription you would like to update. Select Edit to update your nappy size and wipes variety. Your current selection will be shown in the variant dropdown box. Select your preference and confirm.
VIEWING YOUR ORDER HISTORY
If you have an account, log into My Account using the icon at the top right of our website. You will see your active subscriptions, Account Details and Order History. Click on the downward pointing arrow next to Order History, and your orders will be displayed with most recent at the top. Click on the order number to review details of that order.
CANCELLING YOUR SUBSCRIPTION
We hope that you’ve thoroughly enjoyed your experience with Ecoriginals. Thank you for supporting our vision for a better future. If you’ve had any problems with our products, we have a wonderful customer service team who would love to help resolve any issues. Or if your bub has simply grown up and you no longer require nappies, we’d appreciate your feedback as a parting gift, and don’t forget to refer a friend who might enjoy a discount off their first order. Then go ahead and log in to your account one last time (My Account, at the top right of the website), select your active subscription and select Manage Settings. Select Cancel Subscription, and please be sure to let us know your reasons for cancelling.
SUSTAINABILITY
BIODEGRADABILTIY
Based on our degradation testing, 93% of our nappy had completely biodegraded post use within a 3 month time frame. The remaining 7% being our tabs, cuffs and part of the frontal tape that for the time being require PE (polyethylene) for strength and flexibility did not degrade. We continue to work with our supply chain to reimagine a 100% biodegradable nappy and have a target of 2027 to achieve this.
Our wipes are proudly 100% biodegradable and are made in New Zealand in a manufacturing plant powered by renewable energy.
PLASTIC NEUTRAL
We are proudly Plastic Neutral, which is simply an extension of our commitment to the planet. For every gram of plastic in our products sold, we collect and recycle the equivalent amount of plastic via plastic bottle collection through our sustainability partner, Plastic Offset.
Plastic Offset build ethical recycling ecosystems that support local residents in coastal communities – creating a regenerative society where plastic pollution is recycled and reintroduced into the global supply chain as Social Plastic.
RECYCLING OUR PACKAGING
Our focus is on a zero waste economy, so our paper nappy packaging has been designed to biodegrade in home compost. Our cardboard cartons that our product is delivered in can be placed in with your paper recycling. Our nappy bags should be composted at home, or if you prefer re-use, then they can be repurposed as a bin liner and for your nappies and sent with your biodegradable waste. The starch coating on the interior of our nappy packaging makes them unsuitable for paper recycling, but the worms love it! And our wipes packs should be recycled wherever you return your soft plastics (for us it’s the local supermarket, but you may have a different situation).
HOW TO DISPOSE OF YOUR USED NAPPIES
For our nappies to biodegrade in the fastest possible time, we rely on you to dispose of your Ecoriginals nappies without enclosing and sealing them in plastic as this prohibits the process. We recommend using biodegradable bin liners to dispose of your nappies or alternatively wrapping them in newspaper or our nappy packaging as this is also 100% biodegradable.
RETURNS & EXCHANGES
RETURNS
Please submit your Return Request via our online form here.
We’re dedicated to making your Ecoriginals experience a great one. If you’re not happy with your purchase, the following reasonable conditions apply to our Returns Policy. These conditions do not restrict the rights or remedies available to you under the Australian Consumer Law.
- For order errors, please email us within 7 days of receiving your order and provide order details and any relevant pictures and our customer service team will help remedy the situation.
- Kindly understand we do not accept returns for products purely due to change of mind (with exception to swimmer nappies if the sizing is wrong), selection error or nappy/diaper packs that your baby has outgrown.
- Our returns policy does not cover leaking due to incorrect sizing purchase. We’re happy to work with you on your fit, please contact customer service for helpful tips and tricks.
- Items marked as Final Sale and promotional items (e.g. free gifts with purchase, buy one get one free items) cannot be returned or refunded.
- Trial Packs cannot be returned or refunded.
- Gift cards cannot be returned or refunded
- Original shipping and handling fees and international surcharges are not eligible for refund.
EXCHANGES
If you’ve ordered the wrong size
in error, we will happily exchange provided the following condition are met:
- Please notify within 7 days of receipt of product
- Kindly understand that we require the customer to cover the cost of return shipping.
- Due to the nature of our products we are unable to accept exchange due to packs of nappies/diapers your baby has outgrown.
- Items must be returned in the same condition as you received them. This means the item must be unopened, in the original undamaged packaging.
Our friendly customer service team are always on hand if you have any questions or concerns: customerservice@ecoriginals.com.au